eBay suspends Global Shipping Program service into Ukraine and Russia

eBay.com have unsurprisingly announced that they have suspended the Global Shipping Program service into Ukraine and Russia. as have most major US carriers.

As well as the GSP suspension, eBay has suspended eBay international standard delivery service into Ukraine. The marketplace have also implemented extended delivery times for the eBay international standard delivery service to Russia for purchases made on or after the 21st of February.

There are currently limited shipping options for sellers to fulfill sales to Ukraine and Russia, and buyers in Ukraine and Russia may be unable to purchase items on eBay until stable shipping services resume. 

As a seller, if you currently have items in transit to Ukraine or Russia, eBay note that these packages may not reach the buyer and may be scheduled for a return to you. eBay suggest that you regularly check your tracking on these orders for the most up to date information. If your business is impacted, eBay will automatically protect your seller performance, including:

  • Your late shipment rate
  • Your valid tracking upload rate
  • “Item not received” cases due to late delivery
  • Defects resulting from transactions you canceled
  • Negative or neutral feedback from these transactions 

These seller protections will apply retroactively to all shipments to Ukraine and Russia beginning from the 21st of February 2022.

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